Colgate strives to connect with a wide variety of stakeholders so they can provide input on our sustainability strategy, particularly in terms of our goals and targets. We continue to expand the reach and methods of our stakeholder outreach, enabling us to deepen our level of engagement. We have increased employee feedback through mechanisms, such as employee surveys and opportunities for employees to engage directly with senior leadership on sustainability topics. Additionally, we have a cross-functional team to continuously monitor our external stakeholders in different areas and discuss how we can best engage with them on an increasingly productive basis. Colgate’s main stakeholder groups, with examples of our engagement approach for each group with respect to sustainability, are outlined below.
Our employees: Frequent internal communication, employee engagement surveys, digital engagement tools, such as MindSpark and LinkedIn-Elevate, geographic sustainability teams, internal subject matter experts, quarterly sustainability steering team reviews.
Our consumers: Integrated marketing communications, including those addressing “brand purpose,” ongoing consumer dialogue, consumer surveys and social media and digital engagement.
Our retail customers & partners: Ongoing sustainability network groups, sustainability surveys, partnering with customers to encourage sustainable habits with consumers and promote sustainable products.
Our shareholders and investor groups: We participate in direct engagement on sustainability with our largest shareholders through virtual and in-person dialogues on these matters as a standalone topic or as part of regular investor interactions. These interactions can include responses to direct inquiries, individual or small group meetings, and conferences.
Government and regulatory bodies: Ongoing monitoring of regulatory activity relevant to Colgate, meetings and engagement through trade associations.
Non-governmental associations: Quarterly direct inquiries and feedback, virtual and in-person meetings, participation in boards, advisory councils and partnership programs, reporting and disclosure expectations.
Industry trade associations: Ongoing participation in sustainability steering and working groups.
Local communities and community groups: Direct inquiries and feedback, virtual and in-person meetings, engagement with local communities and schools, including through our Bright Smiles, Bright Futures oral health education program.
Media: Direct inquiries and feedback.