Colgate-Palmolive Quality Policy
People Centricity and Product Superiority: The Heart of Our Business
Across the world, the people of Colgate-Palmolive are united by a shared purpose: to reimagine a healthier future for all people, their pets and our planet. For over 200 years, Colgate-Palmolive has been a trusted brand, built on an unwavering commitment to quality, safety, and delivering superior customer and consumer experience. We strive to consistently deliver products that fully comply with regulatory requirements and meet the high expectations of consumers. This dedication to quality and consumer satisfaction is at the core of our purpose and critical to the continued growth and success of our company.
Our commitment to quality is woven into every part of our organization, fostering a culture of excellence, integrity, pride, and continuous innovation. From product and packaging design to manufacturing, distribution and commercialization, every Colgate-Palmolive employee plays a key role in ensuring that the highest standards are met. Supported by robust quality systems and programs, our people are empowered to get it right the first time and every time, consistently delivering superior products to our consumers.
We pride ourselves on being world leaders in product design and functionality, and we recognize that maintaining this position requires a relentless focus on quality. Every new product we develop undergoes rigorous quality testing to ensure that it meets the highest standards. Our innovative designs are supported by robust quality controls, ensuring that each product delivers exceptional performance and stands the test of time.
By prioritizing our customers’ needs and focusing on creating superior products, we continue to build a brand that is synonymous with excellence, trust, and innovation. Through this unwavering commitment, we aim to consistently deliver solutions that not only meet but exceed customer expectations, solidifying our reputation as an industry leader.
Anyone with feedback about the quality of our products is encouraged to reach out to our Consumer Affairs teams worldwide using the contact information on our packaging or websites.
