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Frequently Requested Information

Contact Us Section - contact methods options

We are here from Mon-Fri 9:00 AM to 5:30 PM (ET) for all options except email, which can be sent at any time.

We are in the process of a system upgrade and so it might take us a little longer than usual to get back to you.
Thank you in advance for your patience and understanding.

Chat with Us

When you need a quick answer.

Text Us

When you are on the go. Works on any text-enabled device.

Call Us

1-800-468-6502 (United States only)

Best option when you need an answer or to report a problem to us immediately.

Email Us

When you can wait for a reply. Always on, too.

How can we help?

We will use the information you provide us to reply to your question, comment or complaint. If you choose to include information about your health or medical conditions, you consent to Colgate’s processing of all information in accordance with our Terms of Use and our Privacy Policy.

You also confirm that you are 13 years of age or older.

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